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phone: 0049-821-600-80522
e-mail: teneriffa.traumurlaub@gmail.com

All prices are displayed in the object description of the website.
Down payment at booking is 30%.
If you dont come we keep this down payment.
For cancelation we charge Euro 50 handling fee.
All are final prices and includes final cleaning and tax.
No other extra costs!
Pets normally are not allowed. At some objects possible at request.
Baby up to 2 years in parents bed are free.
Children up to 8 years cost Euro 8.--/child in cot od additional folding bed.
Children over 8 years we charge full price in normal bed.
Sleeping couch ( 2 pers.) or folding bed (1 pers.)
Price list for "rent a car" available.
Airport transfer on request
(4 pers. max).
Buggy, child-hight-chair, car-seat are available on request.
cleaning service on request.
Cod or folding bed at all objects possible on request and additional charge.
Christmas fee 15% from 20.12. - 06.01. during this period minimum 10 days stay.
Gas heating in Palo alto: Each cottage with gas heating get one bottle of gas free at entrance. For additional bottels we charge € 17,--/bottle.Sauna heating at finca Palo alto: The natural stone sauna is heated by a wood stove from the user. The wood for the stove will deliverd by the gardener. Ask for wood price list.
All units are self catering. We supply bed linnen, towels and toilet paper and in objects with dish washer also start package detergent pills.
Check in: 16:00 pm or contact us.
Check out: 10:00 am or contact us.

Conditions of canceling the contract:
Deposite payment is normally 30% of the amount of the booking. In case of cancelling the contract we keep this down payment additional to the fee as below.

If you are not able to come and fulfil your contract we charge you as follows:

up to 4 month before you start your trip
we charge you10% of the price of your booking.
up to 2 month before you start your trip
we charge you 20% of the price of your booking.
up to 1 month before you start your trip
we charge you 50% of the price of your booking.
up to 3 weeks before you start your trip
we charge you 70% of the price of your booking.
up to 2 weeks before you start your trip
we charge you 80% of the price of your booking.
up to 13 days before you start your trip
we charge you 100% of the price of your booking.

You are allowed to send other guests.
In case we have another booking at same time we do not charge anything.

Handling charge for cancelling is Euro 50 additional.

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